Case Study: Kingston University London achieves 66% student re-engagement with SEAtS ONE

Kingston University London drives 66% student re-engagement with SEAtS Software

Kingston University London, a public university with over 25,000 students, faced a significant challenge with student disengagement. Its Business School lacked visibility into which students were at risk and why, as data on in-person attendance and online Canvas LMS activity were disconnected. This made it impossible to distinguish temporary absences from genuine disengagement, causing students to fall through the cracks. To address this, Kingston partnered with SEAtS Software to implement the SEAtS ONE platform, which included Engagement Analytics and structured outreach tools.

SEAtS Software provided a solution that combined attendance, class participation, Canvas LMS activity, and assessment submissions into a single engagement score. This unified view allowed Kingston to proactively identify and reach 400 at-risk students with targeted support. The results were highly successful, achieving a 66% re-engagement rate. Furthermore, the solution enabled data-driven widening participation initiatives that reduced attainment gaps, and the proven model is now being scaled across the entire university.

Kingston University London