Case Study: Calix achieves high-performance, reliable site search with SearchStax Managed Solr for AEM

Calix Uses SearchStax with Adobe Experience Manager to Provide a Better Search Experience for their Users

Calix, a leading global B2B provider of cloud and software platforms for communications service providers, faced a tight timeline to replace its Google Search Appliance ahead of an Adobe Experience Manager (AEM) upgrade. With under a year to find an alternative, Calix evaluated vendors and chose SearchStax and its Managed Solr solution for AEM for its Solr expertise, automation, and easy-to-use admin portal.

SearchStax implemented a two-phase solution: Phase 1 (2018) replaced core search with SearchStax Managed Solr for AEM; Phase 2 added federated results, faceted search, typeahead, gated-content restrictions, relevance/recent toggles and will deploy SearchStax Site Search analytics and feedback. The result is high-performance, highly available Solr infrastructure managed by SearchStax, reduced operational overhead for Calix, and real-time analytics that surface no-result queries, click behavior and tuning opportunities (field boosts and content promotions) to improve search relevance.

Calix

Micah Ruge

Director, Customer Enablement