Case Study: theCHIVE achieves 30% business growth and 10% higher mobile search conversions with SearchSpring Relevancy Platform

Understanding the customer experience with The Chivery

theCHIVE is a multi‑million dollar millennial lifestyle brand that expanded into eCommerce with The Chivery and needed a consistent, fast, and relevant shopping experience across desktop, mobile and a new app. After seeing strong results from working with Searchspring on desktop and mobile sites, theCHIVE’s team sought to extend that relevancy to their iPhone app to better serve on‑the‑go shoppers.

Searchspring integrated its Relevancy API into theCHIVE’s iPhone app to power search, autocomplete and category pages, delivering faster, more relevant results and a seamless mobile UX. The implementation drove measurable gains: mobile search conversions rose more than 10%, bounce rates fell dramatically, and overall business grew by 30% while reducing manual work.

theCHIVE

Zachary Lee

Senior Director