Case Study: Lux Bond & Green achieves 45% of online revenue from site search with Searchspring

45% of Lux Bond & Green's online revenue was generated by shoppers who use site search

Lux Bond & Green, a fourth-generation jeweler, was hampered by a fully custom storefront and a separate ERP that didn’t communicate, leaving merchandising, navigation, and site updates slow and manual. During a replatform to BigCommerce led by Trellis, the retailer adopted Searchspring’s solutions—Category Merchandising, Category Navigation, and Search & Autocomplete—to address product discovery and give the team more control.

Searchspring’s implementation added custom filters, grouped synonyms, boost rules, and pinned products to streamline merchandising and improve the shopping experience. The impact was measurable: in the first holiday season on the new site, 45% of overall revenue was attributed to search, shoppers who used search converted 4.1× more often, and generated 5.6× more revenue per visit.

Lux Bond & Green

Joey Hoer

Business Systems Analyst