Case Study: Monwell achieves 34% of online revenue from site search with Searchspring

34% of Monwell’s Online Revenue is Generated by Shoppers who Use Site Search

Monwell, an ecommerce operator for UK media brands built on BigCommerce, faced a large re‑platforming across four domains and needed a scalable, customizable solution to manage vast product catalogs and streamline merchandising while delivering personalized shopping experiences. They engaged Searchspring to provide search, category merchandising and personalization capabilities (Category Merchandising, Personalization, Search & Autocomplete).

Searchspring and partner 5874 Commerce built a custom BigCommerce Page Builder widget to deploy Searchspring’s AI‑driven recommendations, intelligent merchandising and search/autocomplete across Monwell’s sites; within one year Monwell saw 34% of overall revenue attributed to search, 6x higher conversion rates from shoppers who used search, and shoppers who used search generated 7x more revenue per visit, delivering clear, measurable uplift in revenue and conversion.

Monwell

Rupert Cross

Chief Digital Officer