Case Study: Nursing and Midwifery Council accelerates Microsoft Dynamics 365 transformation with Searchlight Consulting

Nursing and Midwifery Council accelerates modernization for 745,000+ professionals with Searchlight Consulting

The Nursing and Midwifery Council (NMC), the regulator for over 745,000 nursing and midwifery professionals in the UK, faced challenges in accelerating its Modernisation of Technology Systems (MoTS) Programme. After two years, the transformation was not achieving its desired outcomes at the expected pace. The NMC engaged Searchlight Consulting to perform a health check of the programme to help accelerate delivery and obtain assurance.

Searchlight Consulting performed a health check of the MoTS Programme, assessing business requirements and the technical solution. They recommended tactical and strategic interventions to enhance the delivery framework, governance, and architecture standards. As a result, the NMC programme team took ownership of the recommendations and quickly implemented a number of changes, with action plans in place to reshape subsequent phases and ensure the business outcomes would be achieved.

Nursing and Midwifery Council (nmc)