Case Study: First Choice Health achieves unified teams and faster releases with Seapine Software

First Choice Health Unifies Disparate Teams with Seapine

First Choice Health, a Pacific Northwest healthcare provider network and benefits administrator, relied on an IT group that supported four distinct lines of business but functioned as separate teams. They suffered from an unstable, file‑based source control system, confusing homegrown defect tracking, fragmented repositories, security gaps, frequent file corruption, and misassigned fixes that slowed releases and forced workarounds.

After evaluating options, they implemented Seapine’s Surround SCM and TestTrack as an integrated solution. Standardized processes, linked work requests and source changes, and configurable workflows gave non‑devs self‑service request entry, eliminated duplicate data entry, improved reporting and release planning, and removed file corruption risk—resulting in higher productivity, faster project turnaround, and a unified IT organization.

First Choice Health

Michael Lohss

Manager Software Engineering