Case Study: Epic Games achieves centralized issue tracking and faster bug resolution with Seapine Software's TestTrack

Epic Games Finds an Ideal Issue Management Solution in TestTrack

Epic Games, creator of hits like Unreal and Gears of War, needed a single, affordable issue-management system to replace the patchwork of partner-specific bug trackers used by its developers, artists, testers and global publishing partners. The decentralized tools caused slow remote performance, inconsistent workflows and cumbersome consolidation of bug reports and change requests.

Epic implemented Seapine Software’s TestTrack, whose client/server architecture, simple administration and flexible named/floating licensing gave partners a fast, familiar experience and allowed automated assignment and email notifications. Consolidated reporting and an easy UI shortened response times, reduced training and support needs, and increased developer productivity by centralizing issue data and accelerating bug resolution.

Epic Games

Jeff Morris

Product Manager