Seapine Software
27 Case Studies
A Seapine Software Case Study
Database Consultants Australia (DCA) is a Melbourne-based technology firm with more than 20 years’ experience and about 80 staff across Australia, Asia and the U.S., providing data management and parking enforcement software to government and commercial customers. As DCA expanded into parking enforcement and payment solutions, it needed a reliable, traceable way to manage defects and workflows across distributed development, QA and help-desk teams to minimize post-deployment issues and maintain high customer satisfaction.
DCA implemented Seapine TestTrack—initially for developers and then as a standardized, organization-wide test case and lifecycle management system—which serves as an automated knowledge bridge for tracking design artifacts, test cases, issues and customer histories. The result: streamlined development and collaboration, better issue management and traceability, fewer customer-facing defects, measurable cost savings and improved customer retention.
Wilkin Chan
Network Administrator, Database Consultants Australia