Case Study: TreeHouse streamlines home improvement consulting with SeaLab

Treehouse cuts customer touchpoints from 3+ steps to 1 with SeaLab

SeaLab partnered with TreeHouse, a home improvement company based in Austin, TX, to overhaul the user experience of their consultant and customer tablet application. The challenges were to streamline the project creation process by integrating two separate project types and to reduce the numerous communication touchpoints for file sharing that were spread across different platforms.

SeaLab implemented a solution that unified the project menus and added in-app file sharing with third-party integrations. This streamlined the experience, cutting the project initiation process down to a single step and keeping all communication within the application. The result was a significant reduction in touchpoints, moving from over three steps to just one, creating a more efficient and user-friendly application for both TreeHouse consultants and their customers.

Treehouse