Case Study: United Way of Pasco County achieves e-CImpact live in under two weeks with Seabrooks

United Way of Pasco County - Customer Case Study

United Way of Pasco County needed a more intuitive, agency-friendly grant management system that could be put in place quickly before Director Judith Tilton’s departure and that fit a tight budget. They selected Seabrooks’ e-CImpact for its competitive pricing, ease of use, and included training.

Seabrooks configured United Way of Pasco County’s forms, built a Letter of Intent workflow, added demographics and Community Outcomes sections, and provided hands-on support so staff could manage the site themselves. The result: e-CImpact was implemented and went live in under two weeks, delivering a smoother application/reporting process for agencies, strong user adoption, and high customer satisfaction—prompting referrals to Seabrooks.

United Way of Pasco County

Judith Tilton

Director, Community Services