Case Study: Aloha United Way achieves housing for 4,700+ people with Seabrooks' i-CResults

Aloha United Way - Customer Case Study

Aloha United Way faced a statewide homelessness crisis and a new $4.7 million grant to prevent eviction and rehouse people, but lacked a simple, coordinated way to collect and analyze service data across 18 community partners. Already operating Hawaii’s 211 and using Seabrooks’ e-CImpact for grant management, Aloha United Way needed an intake and outcomes tool to shift to a data-driven approach and launched a pilot of Seabrooks’ i-CResults to capture detailed assessments and streamline reporting.

Seabrooks’ i-CResults was implemented for 211 intake and partner service entry, giving AUW real-time data, automated reporting, and easier provider workflows. The initiative has helped over 4,700 individuals (4,751 total served) find housing or avoid eviction — 46% of whom were children — supported 1,537 households, produced weekly reports and referrals, and allowed AUW to monitor impact and refine services more effectively thanks to Seabrooks’ systems.

Aloha United Way

Jay King

Housing Program Manager