Case Study: California Municipal Government modernizes ERP operations with SDI Presence

California Municipal Government modernizes ERP for 450 users with SDI Presence

A California municipal government, home to 30,000 residents, faced operational risks from a legacy ERP system purchased in 1991. The city needed a modern solution to manage its financials, HR, payroll, and timekeeping for 450 users and to address integration challenges with other standalone systems. SDI Presence was engaged to conduct a needs assessment and guide the procurement process.

SDI Presence implemented a multi-phase solution that began with a comprehensive needs assessment and gap analysis. This informed the development of a detailed RFP and led to a structured vendor selection process. The city successfully selected a modern ERP system, which streamlined operations, reduced manual processes, and improved data consistency. SDI Presence provided the city with a scalable, efficient platform for ongoing improvements.