Case Study: a major U.S. utility company streamlines asset and work management with SDI Presence's MATRIX solution

a major U.S. utility company streamlines long-cycle work and asset management with SDI Presence

The customer, a major U.S. utility company, sought to modernize its work and asset management capabilities by replacing fragmented processes with a single, scalable platform. SDI Presence implemented its MATRIX EAM solution to address this challenge, aiming to improve work visibility, support regulatory compliance, and enhance operational efficiency across its gas transmission and distribution operations.

SDI Presence delivered a modern EAM platform using an Agile delivery model, which included program management and integration with a new GIS architecture. This solution provided the utility with a unified, enterprise-wide platform that standardized processes, accelerated user adoption, and strengthened asset visibility and data quality. The vendor's implementation created a scalable foundation for the customer's future operational and regulatory demands.