Case Study: Vision Direct achieves faster, more flexible delivery with Scurri

Vision Direct - Customer Case Study

Vision Direct, Europe’s leading online contact lens retailer, needed a way to offer fast, reliable, and flexible delivery options across international markets while maintaining a simple, scalable order process. To replace its DIY carrier integrations and support growing customer expectations, the company turned to Scurri and its delivery management platform and API.

Scurri enabled Vision Direct to integrate multiple carriers on one platform, add and switch services easily, and use a rules engine to optimise fulfilment, shipping, and tracking. The result was a more agile delivery operation, easier deployment, and improved customer experience, helping Vision Direct ship the vast majority of orders within 24 hours and achieve a 9.5 Trustpilot score.

Vision Direct

Brendan O’Brien

Chief Operating Officer