Case Study: DITA Eyewear improves shipping efficiency and reduces errors with Scurri Connect

DITA Eyewear scales globally with Scurri and 1,500+ carrier services

DITA Eyewear, a niche luxury eyewear brand with a global omnichannel presence, faced challenges with an outdated and inefficient order processing system. Their standalone DHL integration created bottlenecks and shipping errors, which was a significant concern for a company focused on premium customer experience. To solve this, they partnered with delivery management provider Scurri and implemented its Scurri Connect platform.

Scurri provided a solution through its single API integration, which automated the labelling and shipping process with a flexible rules engine. This allowed DITA to easily add new carriers like An Post and maximize their existing DHL integration. The results included vastly improved internal efficiency, far fewer shipping errors, and a reliable, scalable process for international expansion. Scurri’s platform also provided critical visibility and intelligence across the entire shipping process, enabling quick issue resolution and offering tangible benefits to the customer experience.

DITA Eyewear