Case Study: Volkswagen Group reduces administration time by 50% with Scrive

Volkswagen Group reduces administration time by 50% with Scrive

Volkswagen Group faced challenges with its paper-based contract process for vehicle sales and financing, which was slow, prone to errors, and resulted in significant administrative delays. To meet modern customer expectations and streamline operations, they partnered with the e-signature vendor Scrive to implement a digital solution, specifically utilizing the Scrive eSign API.

Scrive's solution provided a fully digital agreement process integrated with eID verification, which eliminated errors and prevented contracts from being processed with missing information. This digitalisation allowed Volkswagen's resellers to centralize administration, reducing processing time by 50% and enabling the secure, error-free signing of 400,000 agreements annually.

Volkswagen Group