Case Study: Nordnet reduces closing times and boosts conversion with Scrive

Nordnet cuts deal closing time from 5 days to minutes with Scrive

The customer Nordnet, a Nordic online savings and investment bank, faced a challenge with its unsustainable, semi-manual customer onboarding process. This slow, paper-based method led to customer frustration, abandoned applications, and a high administrative load that was not scalable. To build a superior digital customer experience, Nordnet turned to vendor Scrive for an e-signing solution.

Scrive implemented a 100% digital process combining e-signing with user-friendly digital forms. This allowed Nordnet's customers to fill, sign, and submit forms online with secure eID authentication. The solution from Scrive dramatically reduced deal closing times from up to a month to just 1-5 minutes, increased conversion rates by up to 71%, and saved the equivalent of 65 full-time employees' worth of administrative work annually.

Nordnet