Case Study: Newsec achieves 90% digital tenant form adoption with Scrive eSign Forms

Newsec digitalises 90% of tenant service forms with Scrive

Newsec, a leading full-service property house in Northern Europe, faced challenges with its manual, paper-based process for tenant service forms, which was time-consuming, prone to errors, and excluded non-Swedish speakers. To address this, they partnered with Scrive to implement their eSign Forms solution.

By using Scrive eSign Forms, Newsec digitalized key processes like lease terminations and contract transfers. The solution provided secure signing with BankID and a seamless integration with Salesforce, automatically populating customer records. This resulted in 90% of forms now being submitted digitally, saving an estimated 15 minutes of processing time per form and handling over 2,000 forms annually with higher data quality and improved tenant satisfaction.

Newsec