Case Study: DNB eliminates contract errors and cuts payout time with Scrive eSign API

DNB cuts payout time to 30 minutes with Scrive

DNB, a major bank, faced intense competition in car financing, where slow, error-prone paper contracts caused customer dissatisfaction and delayed dealer payouts. They needed a technical innovation to improve customer experience and partnered with Scrive, using their eSign API to build a new digital solution.

Working closely with Scrive, DNB developed and integrated a mobile point-of-sale system called DealerPad eSign. The results were dramatic: contract errors dropped from 12% to 0%, and payout times to car dealers were reduced from days or weeks to just 30 minutes. This superior experience helped DNB win new partnerships and expand the solution internationally, with Scrive providing crucial legal and technical support throughout.

DNB