Scribe
26 Case Studies
A Scribe Case Study
TXNM Energy, a utility company, faced the challenge of building an AI roadmap to meet a company-wide mandate. The traditional process of manual discovery through workshops was slow, expensive, and pulled employees away from their work. They needed a better way to understand how work was actually done to prioritize the right AI opportunities.
Using Scribe Optimize, TXNM Energy automatically captured and analyzed workflows across the organization without disruptive workshops. The solution provided data-backed recommendations for automation, enabling them to build a credible AI roadmap in days. The results included saving an estimated 100 hours per person per department and providing leaders with the quantified evidence needed to prioritize AI initiatives effectively. Scribe delivered a clear foundation for TXNM's AI strategy.