Case Study: Simplot breaks down knowledge silos with Scribe

Simplot breaks down knowledge silos and transforms its global business with Scribe

Simplot, a global agriculture and food processing company with 15,000 employees, needed a better way to break down knowledge silos and standardize documentation and best practices as it unified business units across regions. Teams were using the same tools in inconsistent ways, which led to fragmented training, duplicated work, and operational inefficiencies.

Scribe helped Simplot create and share step-by-step process documentation directly as work happened, making it easy to standardize workflows, update guides when tools changed, and scale knowledge across teams. With Scribe, Simplot cut time spent documenting workflows by 90% and time spent explaining processes by 92%, while also saving 5–6 hours per training and reducing one implementation by 3 weeks of work.

Simplot

Abby Gage

Head of Commercial Operations