Case Study: Qwantel Latay streamlines SOP creation and client training with Scribe

How she's using Scribe to build client training documentation, SOPs and more

Qwantel Latay, LLC, led by Online Business Manager Qwantel Mosley, helps visionary business owners streamline operations, marketing, and systems. A key challenge in her work was creating SOPs and client training documentation efficiently without spending hours manually capturing screenshots and writing step-by-step instructions. She turned to Scribe to simplify and speed up that process.

With Scribe, Qwantel Latay uses an automatic step-by-step guide generator to record workflows, add text and screenshots, merge steps, redact sensitive information, and export documentation to formats like PDF and HTML. The team also embeds Scribe guides in Google Sites and uses them alongside ClickUp and Google Docs for client onboarding and internal SOPs. The result is significant time savings, less manual cleanup, and more scalable documentation that helps Qwantel’s clients train teams and run their businesses more independently.

Qwantel Latay

Qwantel Mosley

OBM and Founder