Case Study: Professional Services Company achieves reliable, scalable CRM-ERP integration with Scribe Software

Professional Services Company - Customer Case Study

Professional Services Company needed to integrate a highly customized Microsoft Dynamics CRM system with an early Baan ERP system, but had no automated integration in place and wanted to avoid dedicating extensive development resources. Scribe Software, using Scribe Insight and the Scribe Adapter for Microsoft Dynamics CRM, was brought in to address the customer master integration challenge.

Scribe Software implemented a dependable, accurate integration that is easy to maintain and configure, replacing manual entry and custom development. The solution scales easily, and the customer plans to add additional applications soon, showing the integration’s flexibility and ongoing value.