Case Study: Dynamic Communities drives member growth with Scribe Software

Dynamic Communitites Driving user group membership by integrating CRM with event registrations and prospect lists

Dynamic Communities, a growing Microsoft Dynamics user group and event organizer, needed a way to connect its Microsoft Dynamics CRM with event registrations and prospect lists. As membership and event attendance surged, the company struggled with isolated systems and a manual trade show lead upload process that could take up to two months, making it hard to analyze member activity and nurture prospects efficiently.

Scribe Software implemented Scribe Online to integrate Microsoft Dynamics CRM with event registration and lead systems. The solution let Dynamic Communities automatically import registrations and prospect data, cut lead upload time from months to days, and better track which events and programs drive membership growth. As a result, the team gained faster analysis, improved outreach, and clearer visibility into member and prospect engagement.

Dynamic Communities

Melissa Erickson

Manager of Member Systems