Case Study: Controls & Valves Manufacturer achieves scalable CRM-ERP integration with Scribe Software

Controls & Valves Manufacturer - Customer Case Study

Controls & Valves Manufacturer needed to integrate a highly customized Microsoft Dynamics CRM system with an early Baan ERP system, but had no automated integration in place and wanted to avoid tying up significant development resources. Scribe Software provided Scribe Insight and the Scribe Adapter for Microsoft Dynamics CRM to address the customer master integration challenge.

Scribe Software implemented an integration solution that replaced manual entry and custom development with a scalable, low-maintenance approach. The result was an implementation that required minimal administration, scaled easily as integration needs grew, and freed development resources to focus on revenue-generating projects.