Case Study: Marble Mountain Resort achieves improved guest and staff communication and increased ad revenue with ScreenScape

Marble Mountain Resort embraces technology to inform customers

Marble Mountain Resort, located on Newfoundland’s west coast, needed a better way to communicate fast-changing mountain, lift and trail information to guests and staff across its large property while creating a modern, revenue-generating lodge atmosphere. Marketing Communications Manager Kristyn Titford selected ScreenScape and its Plug & Play ScreenScape Connect digital signage service to deliver timely operational updates and promotional messaging.

ScreenScape installed three ScreenScape Connect screens in high-traffic locations (lift ticket counter, rental/repair shop and bar) and used templates to display trail/lift info, event promos, food & beverage specials and video content. The deployment improved communication with guests and employees, created a more inviting environment that increased dwell time and ad-sell opportunities, and proved easy to manage — all at $40/month per screen (device, content management, training and support); Marble Mountain now plans to add more screens, and praised ScreenScape’s responsive support.

Marble Mountain Resort

Kristyn Titford

Marketing Communications Manager