Case Study: Corgi boosts online sales conversion with Screenmedia

Corgi boosts conversions and cuts drop-offs with Screenmedia

Screenmedia was engaged by Corgi, a leading boiler and insurance provider, to tackle a critical challenge of low online sales conversion and significant customer drop-off rates during their digital sales process.

Screenmedia diagnosed the issues through a UX audit, then created user personas, wireframes, and clickable prototypes. These were validated through user testing, which demonstrated a significant reduction in drop-offs and a notable increase in conversions. Screenmedia also implemented a revised sales process that successfully combined Corgi's separate brands to promote cross-selling. Following Screenmedia's consultancy and design work, Corgi internally developed the solution to realize the design vision.

Corgi