Case Study: Clorox streamlines claims management with Screendragon

Clorox - Customer Case Study

Clorox worked with Screendragon to address an inefficient claims process that relied on email and Excel to create, track, route, and review thousands of claim line items. The company also struggled with version control, record-keeping, reporting, and visibility into claims in progress, leading to hundreds of hours lost each year in manual admin work.

Screendragon implemented a centralized workflow system for creating, collaborating on, and approving product claims across Clorox’s brand portfolio. The new system replaced email and Excel with a single platform, improved productivity and visibility, sped up the development cycle, and strengthened data governance by keeping all decisions, timestamps, and records in one place.

Clorox

Heather Day

Clorox