Case Study: Worldband achieves secure, zero-downtime cloud growth with ScreenConnect and ConnectWise

Worldband grows revenue 120% with ScreenConnect

Worldband, a Massachusetts-based managed service provider (MSP), faced challenges with customer resistance to cloud migration, operational inefficiencies from manual processes, and significant security vulnerabilities from shared local admin accounts. To address these issues, they turned to the vendor ScreenConnect and its parent ConnectWise platform for a solution.

By implementing ScreenConnect for secure remote access, its Privileged Access Management (PAM) solution for credential control, and the Backstage feature for silent support, ScreenConnect and ConnectWise helped Worldband transform its operations. The results were dramatic: revenue grew by 120%, on-premise customers were reduced to under 10%, and security was greatly improved. The solution also streamlined cloud migrations with zero downtime and positioned the company for future growth with the upcoming adoption of ConnectWise SIEM.

Worldband