Case Study: Reboot Networks achieves more affordable remote IT support with ScreenConnect

Why Reboot Networks replaced LogMeIn with ScreenConnect™

Reboot Networks, a multi-location MSP based in Los Angeles, faced a challenge when LogMeIn altered its licensing model, making their remote IT support tool less affordable. The company needed a more cost-effective solution to continue providing essential remote services to its clients, especially given the logistical difficulties posed by Southern California's traffic and wildfires. This led them to seek a replacement from the vendor ScreenConnect.

ScreenConnect provided a solution with a more affordable and feature-rich concurrent licensing model tailored for managed service providers. The implementation was straightforward, utilizing built-in automation to easily transition agents. As a result, Reboot Networks achieved its goal of reducing costs while also gaining speed, simplicity, and a better feature set. Furthermore, by choosing ScreenConnect, the company benefited from deep integration with ConnectWise products and gained access to the supportive IT Nation community.

Reboot Networks

Dan Dickenson

Chief Executive Officer