Case Study: CareVet of Bethel gets the team out on time with Scratch Checkout by Scratchpay

CareVet of Bethel gets out on time with Scratchpay

CareVet of Bethel, a general practice veterinary clinic, was facing a significant challenge with end-of-day reconciliation. Their team was regularly forced to stay late after closing to manually compare terminal reports against their practice management software, which drained productivity and pushed staff past their scheduled hours. They partnered with Scratchpay to solve this issue.

By implementing Scratchpay's Scratch Checkout product, which integrates with the clinic's practice software, transactions began to reconcile in real time. This solution provided accurate reports by the day's end, eliminating the need for after-hours work. As a result, the Scratchpay solution allowed the CareVet of Bethel team to get out of work on time, significantly improving staff satisfaction and making a visible improvement to their daily workflow.

CareVet of Bethel