Case Study: Boston Pizza achieves company-wide adoption and faster, traceable sourcing with Scout RFP

Boston Pizza Finds a “Soup-To-Nuts” Sourcing Solution With Scout RFP

Boston Pizza, Canada’s largest casual sit-down restaurant chain with locations in the U.S. and Mexico, needed a simple, fast way to standardize sourcing across a wide range of skill sets. The procurement team had been stuck using email and Excel, lacked a tool that encouraged company-wide adoption, and hadn’t found an eSourcing solution that delivered quick value without heavy IT support.

Scout RFP’s intuitive, cloud-based platform solved that problem with painless implementation, a one-page event setup and agile workflows that drove 100% adoption across the buying team. Scout centralized supplier communication, captured traceable responses from dozens of suppliers, and shortened event timelines—examples include a $500K garbage-bag RFP closed in two weeks and an RFI pre-qualifying organizers for a $3M conference—giving Boston Pizza clear visibility into savings and ROI.

Boston Pizza

Fergus Byrne

Director of Supply Chain