Scout APM
5 Case Studies
A Scout APM Case Study
AcuBliss, a booking and scheduling platform with a lean engineering team, faced challenges with backend performance visibility. Without dedicated operations staff, their engineers spent significant time manually hunting through logs to diagnose production slowdowns, which pulled them away from development work and risked affecting user trust. They needed a tool to provide deep visibility into database performance without the high cost or complexity of larger platforms like Datadog.
Scout APM provided the solution with its SQL-level visibility, request tracing, and N+1 query detection. By integrating Scout's MCP server with the Claude Code AI assistant, AcuBliss engineers could quickly pull production context into debugging sessions. This allowed them to identify and fix a major N+1 query issue in under three minutes, resolving a problem that caused 418 SQL queries and a 4.28-second response time. Scout APM enabled the team to resolve issues in minutes instead of hours, recovering valuable engineering time and preventing performance degradation from affecting customers.