Case Study: Leading Branding & Marketing Agency achieves accurate time-billing and higher profits with Scoro

Leading Branding & Marketing Agency - Customer Case Study

Leading Branding & Marketing Agency, a London-based branding and marketing firm, was struggling with fragmented processes and too many separate tools (Toggl, Asana, Calendly, Pipedrive, Proposify, AgencyAnalytics), which they estimated cost them about 30% of their time through double-entries, untracked small tasks and general chaos. Seeking to shift from being client-focused to process-focused and to bill time more accurately, they selected Scoro as a single unified platform to replace their toolset.

Scoro implemented an all-in-one control hub combining project management, CRM, scheduling, quoting and time & billing so the agency could track every billable and non-billable hour. By replacing six tools with Scoro for over 300 users, the agency reported higher productivity, more accurate time-billing, and significant cost savings—directly addressing the prior ~30% time loss and improving profitability.