Case Study: ITCH builds a trusted source of truth and streamlines operations with Scoro

ITCH covers 50% more people in the same time with Scoro

itch, a 70-person London-based creative content agency, faced a significant operational challenge. Their business was running on a disconnected tech stack consisting of Monday.com for project management, Harvest for time tracking, and Google Sheets for financial reporting. This lack of integration created data silos, unreliable reporting, and manual processes that slowed down decision-making and hindered growth.

By implementing Scoro, itch consolidated its three previous tools into a single, interconnected platform. The solution provided a trusted source of truth for project management, resource planning, time tracking, invoicing, and reporting. The results were transformative: the same amount of resource planning time now covers 50% more people, invoicing is automated based on project status, and leadership has access to real-time, reliable data, eliminating their reliance on a legacy 13-year-old spreadsheet.

itch