Case Study: Cosmonauts & Kings increases billable utilization and cuts overservicing with Scoro

How a political comms agency increased billable utilization and cut overservicing

Cosmonauts & Kings, a 50-person consulting and communications agency in Germany, was struggling with disconnected systems for sales, time tracking, project management, quoting, and invoicing. With Scoro, the team lacked a reliable single source of truth, couldn’t clearly separate billable from non-billable work, and had limited visibility into project budgets and external costs.

Scoro unified their operations by bringing time tracking, project management, budgeting, invoicing, and reporting into one platform, with tasks tagged as billable or non-billable and project budgets updated in real time. As a result, Cosmonauts & Kings improved billable utilization, cut unnecessary meetings from weekly to bi-weekly, gained better control over external costs, and reduced overservicing, helping protect margins and target 70%+ billable utilization.

Cosmonauts & Kings

Izabela Wisniewska

Chief Operating Officer