Case Study: Grant Thornton Baltic achieves improved time management and real-time collaboration with Scoro

Grant Thornton Baltic Improves Time Management with Scoro

Grant Thornton, a leading assurance and advisory firm with operations in the Baltic region (over 260 specialists serving 2,600 clients), faced fragmented data across multiple applications, no unified CRM, chaotic time tracking, and difficulty delivering accurate time breakdowns to clients. To address these challenges they chose Scoro’s business management platform to consolidate information and standardize processes across teams.

Scoro implemented an end-to-end solution—CRM and contact cards, project and time management, and customized dashboards—giving Grant Thornton a single source of truth and real-time visibility. The platform enabled detailed reporting with 5‑minute time-tracking accuracy, clear billable vs. non‑billable breakdowns, improved sales-funnel oversight and cross-team collaboration, and faster identification of resource bottlenecks, resulting in better client reporting, more efficient meetings, and more proactive management.

Grant Thornton

Diana Varik

Head of Support Unit