Case Study: Creative & Video Production Company achieves more efficient time management and streamlined service delivery with Scoro

Creative & Video Production Company - Customer Case Study

Creative & Video Production Company, a New York–based creative and video production firm, was losing billable time to manual double‑entry and constant tool‑shuffling across QuickBooks, Harvest, Slack, Trello and spreadsheets. Their goal was a centralized work‑management tool to standardize processes, give teams the data they need to plan time efficiently, and improve service quality. They selected Scoro’s work‑management platform to replace the fragmented toolset.

Scoro implemented a single platform that consolidated planning, time tracking and project workflows, eliminating repeated entries and fragmented communications. As a result, the company’s time allocation became more efficient, they’ve been able to take on more projects, and project delivery, customer satisfaction and revenue have improved thanks to standardized processes and clearer resource visibility. Scoro enabled the team to streamline operations and scale capacity without adding overhead.