Case Study: Perth creative agency achieves organised collaboration and real-time team communication with Scoro

Creative Agency - Customer Case Study

Creative Agency, a Perth-based creative firm, was hampered by fragmented workflows, too much data entry and double-communication, and a heavy reliance on a Filemaker JobPro database plus many spreadsheets that provided no real-time visibility. To achieve transparency and a unified view of work, they selected Scoro to replace spreadsheets and centralize projects, contacts, documents, activity logs and reports.

Scoro implemented a single system using features like Projects, Calendars (workload), Pipeline, Quoting and integrations with MailChimp, Xero and Dropbox, giving the team real-time visibility and clearer communication. As a result, the Creative Agency eliminated spreadsheets, reduced time spent on data entry and duplicate communication, and—per the team—“turned creative chaos into organised collaboration,” improving planning, progress tracking and reporting.