Case Study: Professional Dog Mom achieves business growth and smoother employee transition with SCORE Mentors Berks and Schuylkill Cty

Professional Dog Mom - Customer Case Study

Professional Dog Mom, founded by Tonda Benge in Reno, Nevada, turned to SCORE Mentors Berks and Schuylkill Cty as it grew from a startup into a larger operation. Benge needed guidance on how to transition her business from using independent contractors to hiring full-time employees, while staying aligned with legal requirements and best practices.

SCORE Mentors Berks and Schuylkill Cty supported Benge through workshops and one-on-one mentoring, helping her understand the protocols and legal steps involved in making the change. As a result, Professional Dog Mom successfully converted four contractors into permanent employees and later hired five more, helping the company scale while maintaining the quality of its pet care services.

Professional Dog Mom

Tonda Benge

Owner