Case Study: Closets by Design achieves startup success and strong growth with SCORE Mentors Berks and Schuylkill Cty

Closets by Design - Customer Case Study

Closets by Design Orlando, a franchise owned by Ron Lichwala and Bob Qualters, needed help deciding the best business opportunity and planning how to launch it successfully. They were experienced corporate managers but new to the home organization industry, and they turned to SCORE Mentors Berks and Schuylkill Cty for guidance on evaluating options, due diligence, and business planning.

SCORE Mentors Berks and Schuylkill Cty helped the founders assess acquisition targets, read financials, and refine their strategy, ultimately steering them toward a Closets by Design franchise. With SCORE’s advice on franchising, marketing, and customer targeting, the business got off to a strong start and sold and installed more than 1,500 organizational systems in 2005, growing to over 30 employees and generating many referral leads from satisfied customers.

Closets by Design

Bob Qualters

Owner