Case Study: ABC Scribes achieves 40% annual growth with SCORE Mentors Berks and Schuylkill Cty

ABC Scribes - Customer Case Study

ABC Scribes, founded by Kim Kwiatek in Centerville, Ohio, needed a better way to handle the growing burden of medical record-keeping that was reducing physician time with patients. The company sought guidance from SCORE Mentors Berks and Schuylkill Cty while developing its business plan and early operating model for medical scribe services.

With help from SCORE Mentors Berks and Schuylkill Cty, ABC Scribes focused on building locally and growing through word of mouth rather than broad advertising. The result was rapid expansion to more than 100 scribes serving about 70 doctors in the Dayton area, average year-over-year sales growth of 40% for five years, and a waitlist of 10 to 15 physicians seeking service.

ABC Scribes

Kim Kwiatek

Owner