Case Study: HelpSocial scales social media customer service with Scopic’s expert development team

HelpSocial scales with Scopic’s 80+ hours of weekly development support

HelpSocial, a company providing a social media customer service integration app for CRM platforms, faced challenges scaling their development team. They needed a wide range of skills to build their complex application but struggled to find quality work at their desired price point through other providers. They turned to the vendor Scopic for a solution.

Scopic assembled a hand-picked team of expert developers with the niche expertise HelpSocial required. This allowed HelpSocial to scale their development quickly as workloads changed. The results were highly successful; Scopic's team provided over 80 hours of work each week, was proactive, and consistently completed tasks within the estimated timeframe. HelpSocial has continued to rely on Scopic for diverse expertise for almost three years, with the vendor's developers being a key factor in the project's success.

HelpSocial