Case Study: Computacenter reduces service scoping time by up to 75% with ScopeStack

Computacenter cuts service scoping time by 75% with ScopeStack

Computacenter USA, Inc., a large IT technology and services provider, faced significant challenges in its service scoping and proposal process. These issues included lengthy manual workflows that took over 10 days, inconsistent documentation, and a lack of standardized service models. To address this, Computacenter partnered with ScopeStack to overhaul its approach.

By implementing ScopeStack's CPQ platform, Computacenter standardized its service offerings and contract development lifecycle. The solution resulted in a 75% faster turnaround time, reducing proposal development from 8 days to less than 2 days. ScopeStack also provided enhanced document quality, data-driven insights, and a scalable platform that now processes 150-200 service solutions monthly.

Computacenter USA, Inc