Case Study: a US digital download marketplace owner improves e-book reader convenience with ScienceSoft

The Client boosts reader satisfaction with ScienceSoft through a desktop e-book app

The Client, a US company that owns several digital download marketplaces, faced a challenge with user dissatisfaction. Their web-based e-library had an unattractive UI and required readers to manually organize downloaded e-books. To improve the customer experience, they turned to ScienceSoft for a custom software development solution to build a desktop application for managing e-book collections.

ScienceSoft developed a Windows desktop application using Qt and C++ that automatically categorizes downloaded books and allows for offline viewing. The solution synchronized with the client's website to provide updates, eliminating the need for manual organization. As a result, ScienceSoft's application increased reader satisfaction by offering a convenient additional service, helping the client win more loyal customers.