Case Study: European IT company gains documented requirements and browser compatibility testing with ScienceSoft

Testing a Cloud Based Citizen Service Portal for a European It Company

European IT company worked with ScienceSoft to test a cloud-based citizen service portal used by local governments and citizens. The application had been tested only by developers, and there were no testing engineers or testing documentation, which raised concerns about software quality and the cost of fixing bugs after release.

ScienceSoft restored requirements through exploratory testing and discussions with developers, then created test cases for functional and non-functional testing, including UI and UX testing. The team also built an application map, ran regression testing as new features were added, and checked compatibility with Google Chrome, Mozilla Firefox, and Internet Explorer 8/9/11. As a result, the platform was accepted and was widely used by over 30% of local government bodies nationwide.