Case Study: Saudia Cargo secures customer communications with ScienceSoft’s Dynamics 365 customer portal

Saudia Cargo secures cargo sales with ScienceSoft across 800+ destinations

Saudia Cargo, a leading air cargo carrier, faced security risks in their email communication with clients, including cases of hacked emails. To establish a more secure way to negotiate and close deals, they partnered with vendor ScienceSoft to implement a Dynamics 365 customer portal.

ScienceSoft implemented a custom Power Apps portal integrated with Dynamics 365 Sales. This solution provided a secure environment for communication and document flow, featuring two-factor authentication and automated sales processes. The results included a faster and more secure way for clients to apply for services, reduced time for tasks like RFQ creation, and high user adoption of the solution.

Saudia Cargo