Case Study: a US public university improves IBM QRadar SIEM performance with ScienceSoft

Public University in the US cuts false-positive offenses by 50% with ScienceSoft

ScienceSoft was engaged by a public university in the US to improve the performance of its IBM QRadar SIEM solution. The university's primary challenge was an overwhelming number of false-positive offenses, which hindered their security monitoring. They also needed to ensure the SIEM coverage aligned with their security policies.

ScienceSoft's specialists performed an audit using QLean and subsequently tuned the QRadar system. Their solution involved fixing correlation rules and log source configurations, which eliminated 50% of false-positive offenses and significantly improved log data quality. ScienceSoft also provided a list of recommendations for further increasing the system's efficiency, resulting in a fine-tuned SIEM solution for the customer.