Case Study: Leading Producer and Marketer of Digital Media improves online game performance with ScienceSoft 24/7 Linux server support

Leading Producer and Marketer of Digital Media - Customer Case Study

Leading Producer and Marketer of Digital Media, Europe’s leading producer and marketer of digital media products, needed 24/7 support and maintenance for a cloud-based .NET online game running on 20 Linux servers. The servers regularly ran out of memory and disk space, and the company’s custom monitoring system was not proactive, so it could not send status notifications, predictions, or warnings.

ScienceSoft provided 24/7 maintenance and support for the Linux cloud servers, responding when development and testing teams reported slower performance and checking the monitoring system 2-3 times per day. ScienceSoft also performed server reboots, log deletions, and other actions to keep the infrastructure in a secure and adequate condition. As a result, the Customer gained full and uninterrupted control over the servers, which improved the end-user gaming experience.